Author: Jessica


How to Support Yourself While Launching Your Law Firm

One of the most popular questions I got was “How do I support myself as I launch my business?” It takes time to generate sustainable revenue, and in the beginning, there will be a stretch when you aren’t making as much money as you would like. That’s why it’s important to have a plan before you open the business of how you will support yourself while your law firm is in launch mode. Below are three approaches that lawyers and other legal professionals can take when launching a law firm.

Automation & Efficiency

Designing an A+ Client Experience

I recently had the opportunity to co-lead a design thinking workshop at ABA Techshow titled “Designing an A+ Client Experience” and co-edited a book on the same topic. Design thinking is a powerful process for improving client experience. In just five easy steps you can ensure that all legal and client services you offer add value and contribute to an A+ client experience.


How to Show Appreciation to an Employee or Colleague on Valentine’s Day Using the Five Love Languages

Valentine’s Day is coming up and you might be thinking to yourself, wouldn’t it be nice to share some holiday appreciation with an employee or colleague? Before you rush out and buy candy or chocolate in bulk, first consider your work Valentine’s love language so that you can appreciate them in the way that resonates the most.