My current To Read list is long. I probably add two books for each one I check off. While that…
Author: Lauren
12 Ways to Add Client Value
Whether you're thinking about pricing, marketing, or the overall client experience, it all comes back to value. Clients buy the…
The Biggest Mistake Every Lawyer Makes About Finances
I like knowing my numbers. Now, I'm not talking about 1s, 2s, and 3s. I'm talking numbers like revenue, pretax…
Have You Been Wondering How to Manage Stress with Meditation?
Stress is something we all experience. And, if you're like me, you probably experience it often. Whether it's a busy…
The Biggest Secret to Serving Your Clients Better
Client feedback is often an untapped goldmine. Not only can it quickly identify what we're doing right, but it also…
What You Should Know About the Client Intake Process
I've tweaked my intake process a bit over the years, trying to find what works. What I call "intake" others…
Are You Tired of Struggling with Sales in Your Law Firm?
Sales gets a bad rap. While some of it may be warranted, most of it comes from a misperception. When…
You’ll Never Guess Where I Got My Latest Marketing Idea From
One of the most common questions I get is about marketing. How do we market ourselves as lawyers or spread…
How to Find a Phone Service that Works for Your Law Firm
One of the things I love most about my law practice business is that I can work anywhere. When folks…
The Biggest Secret to Change Legal Pricing
Get ready to gasp. I list all my prices on my website. (Gasp!) Yep, it's all there for everyone to…
The #1 Question I Get Asked about CRM Tools for Lawyers
A potential client's initial interaction with your firm is often the deciding factor in whether they sign up and most…
I Bet You’d Never Guess Who Schedules My Meetings
I have an assistant who is a robot. Yes, a George-Jetson-kinda robot. Her name is Amy, and she schedules meetings…
5 Things Every Lawyer Needs to Know About Marketing
The other week, I wrote about the Five Essential Elements of a Law Practice, one of which is Marketing. I…
How to Gain Freedom from Distractions as a Lawyer
It can be hard to focus sometimes. There's always an email, or a quick chat with a coworker or 10…
Have You Been Struggling with How to Be Creative with Your Legal Marketing?
Lawyers, for the most part, aren't creative people. I'm not talking creative in the sense of coming up with an…
The Biggest Mistake You Might Be Making in Your Law Firm
Last year, Clio published its Legal Trends Report, evaluating everything from client satisfaction to productivity in the legal market. While…
The 5 Things Every Lawyer Should Have in their Law Firm
I was asked the other day if I have a formal business plan. Something written down with fancy charts and…
How To Get Things Done When You’re Not Working
Automation is one of the best ways to increase the efficiency, and in turn the profit, of a law practice.…
Are You Tired of Email?
I have a love-hate relationship with email. On the one hand, it's a great way for me to communicate. I…
How to Set Your Legal Fee
Each year, the bar association puts out a report of the average hourly rate for lawyers across different demographics and…
What Your Clients Aren’t Telling You
While recently speaking to a group of solo and small firm lawyers, I had an interesting exchange with an audience…
Stop Wondering How to Setup Intake Forms for Your Law Firm
Collecting an intake form from a potential client is (I hope) common practice for most lawyers. If nothing else, we…
Why Lawyers Need to Spare Some Change
Last week, I sat in a meeting where a very prominent judge made a comment that went something like this:…
How to Change Your Law Practice in 50 Minutes
I recently listed to a podcast featuring Brendon Burchard, a prominent figure in the personal development space whose book is…
That Time I Gave the Bird to the Traditional Legal Model
I never wanted to be a lawyer. I never wanted to be one because I didn't look or act like…