In the seventeenth episode of How to Run a Law Firm in 2025, Lauren Lester and Mathew Kerbis discuss the importance of standard operating procedures (SOPs) for running a law firm in 2025, particularly for solo practitioners. They acknowledge the challenges and resistance to creating SOPs, but emphasize their role in streamlining operations and enabling automation. They explore various tech tools that can assist in documenting and automating SOPs, such as Trello, Asana, Scribe, and Perplexity AI. Mathew shares specific examples of SOPs from his practice, including client intake and refund processes, while Lauren highlights the value of writing down procedures to identify automation opportunities. The conversation underscores the need for efficient systems to manage both client work and business operations, ultimately supporting a balanced work-life approach.
