Are you struggling with the “sales” side of your practice? In this episode, sales expert Ben Brown flips the script on everything you thought you knew about business development.
Category: Sales
5 Ways to Improve Your Intake Process
Are you losing potential clients during the intake process? Many attorneys overlook this critical step. In this episode, I’ll share five easy ways to transform your intake flow and start every new client relationship off on the right foot.
Why Sales is an Act of Service with Holly Barocio
Sales doesn’t have to be a four-letter word, but it often can feel that way in the legal profession. We explor how it can instead be seen as an act of service. We discuss what successful business development actually looks like and why the unfair standard we often measure ourselves against is putting us at a disadvantage.
Six Mistakes You Might be Making in Your Engagement Agreements and How to Fix Them
A good Engagement Agreement is the bedrock of a positive client relationship. In this episode, we cover six common mistakes made in engagement agreements and how to fix them – including the *EXACT* language I use in my templates.
How to Provide Value & Set Expectations Through Client Onboarding
Setting expectations is a key component to developing good client relationships. The more you can help clients understand what to…
Why Screening Clients and Setting Expectations is an Underrated Skill
When chatting with fellow colleagues, we often say and hear these frustrations: “My client calls me three times a day…
How to Draft Flexible Engagement Agreements
Attorneys in the Chicago Bar Foundation Justice Entrepreneurs Project and Legal Entrepreneurs for Justice don’t bill by the hour. They…
What You Should Know About the Client Intake Process
I've tweaked my intake process a bit over the years, trying to find what works. What I call "intake" others…
Are You Tired of Struggling with Sales in Your Law Firm?
Sales gets a bad rap. While some of it may be warranted, most of it comes from a misperception. When…
Stop Wondering How to Setup Intake Forms for Your Law Firm
Collecting an intake form from a potential client is (I hope) common practice for most lawyers. If nothing else, we…